*Free Delivery & Returns Australia Wide

Shipping Policy

Christmas Deliveries

*Due to peak volumes and parcels potentially being delayed by Australia Post and Courier Companies we recommend placing your order by 3:00pm Thursday 19th December to ensure delivery before Christmas. 

We cannot guarantee delivery before Christmas if orders are placed after this date. 

Deliveries for NYE 

We recommend last orders are placed by Friday 27th to get your order by NYE. 

All delivery windows will resume as normal 2 January 2020. 

Cost

Free shipping for all Australian Domestic orders over $50.00

Delivery Time

We utilise Startrack Couriers for all Australian Orders.

Orders are generally dispatched within 2 working days of being placed.

Delivery can take between 2-5 Business Days, Mon-Fri, Ex Public Holidays from the date of purchase.

Please note that during peak holiday seasons, there may be unforeseen delays that are out of our control, please allow for extra time for your parcel to be delivered in this period.

Tracking details will be emailed to you once your order has been dispatched, simply check online with Startrack Couriers for tracking information

A signature is required upon delivery, we therefore recommend that you are at home or utilise a work address.

We are not able to ship to Post Office (P.O.) boxes.

If you are not available to sign for and receive your parcel, please contact the nominated courier service to arrange for re-delivery. If the item remains undelivered and is returned to us, you will be required to pay an administrative fee of $15.00 before the shoes are resent.

International Shipping

Currently we do not ship outside of Australia. Please contact us for your nearest local stockist: customerservice@nmi.com.au or see our stockists page.

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Size Guide

EU UK/AUS US Foot Length (cm)
35 4 2 21
35.5 4.5 2.5 21.5
36 5 3 22
36.5 5.5 3.5 22.5
37 6 4 23
37.5 6.5 4.5 23.5
38 7 5 24
38.5 7.5 5.5 24.5
39 8 6 25
39.5 8.5 6.5 25.5
40 9 7 26
40.5 9.5 7.5 26.5
41 10 8 27
41.5 10.5 8.5 27.5
42 11 9 28

To merasure your feet, stand on a level floor with the back of your heels against a straight edge or wall.

1. Foot length

Measure your foot length by placing a ruler flat on the floor, straight alongside the inside of your foot, from your heel to your toes.

Place an object with a flat egde straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses. This is your foot length measurement.

How to measure your foot

2. Selecting a shoe

If your foot measurement is halfway between sizes, select the larger size. You may find that one foot is longer than the other. This is quite normal.